Privacystatement

Who we are

Docacces is located at Omloop 12, 4614 EP in Bergen op Zoom, the Netherlands. Our website address is www.docacces.nl. Docacces is responsible for the processing of personal data as set out in this privacy statement.

Docacces takes your privacy very seriously and ensures that the personal data you share with us is handled carefully. In this privacy statement we would like to explain how we do that. If you have any questions about this, we will be happy to help! You can reach us at avg@docacces.nl.

Personal data that Docacces processes

We process your personal data because you use our services and/or because you provide this data to us yourself. Depending on the product or service you purchase, Docacces may process the following personal data:

Visiting the site & responding to the blog

If you respond to an article, we additionally ask for your email address and name, and we store your IP address so that we can moderate the responses and block spammers.

Newsletter

If you subscribe to the Docacces newsletter, we use your email address to send the newsletter.

Special and/or sensitive personal data that Docacces processes

Our website and/or service does not intend to collect data about website visitors who are younger than 16 years of age, unless they have permission from a parent or guardian. However, we cannot verify whether a visitor is older than 16. We therefore advise parents to be involved in their children’s online activities, in order to prevent data about children being collected without parental consent. If you believe that we have collected personal data about a minor without that consent, please contact us at avg@docacces.nl and we will delete this information.

For what purpose Docacces processes personal data

We process personal data for the following purposes:

  • To send the newsletters and mailings you have signed up for.
  • To allow us to respond ourselves to the comments we receive on the blogs on our site.

Automated decision-making

Docacces does not make decisions based on automated processing (algorithms).

How long Docacces retains personal data

The retention period of the data depends on the purpose for which we received or collected the data, as well as on legal obligations to retain data. Since Docacces only distributes newsletters, we keep your email address for as long as you are subscribed to this product. If you indicate that you no longer wish to receive this newsletter, we will immediately remove your email address from our records. If you have any questions about this, you can contact avg@docacces.nl.

Sharing of personal data by Docacces with third parties

We share your personal data with third parties if this is necessary to comply with any legal obligation.

With companies that process your data on our behalf, we conclude a data processing agreement in order to guarantee the same level of security and to safeguard the confidentiality of your data. We remain responsible for these processing operations.

Suppliers

Docacces uses the following suppliers that process personal data on behalf of Docacces and with whom we have therefore also concluded a data processing agreement:

  • Strato: Our web server is hosted by Strato. Strato is based in Germany. A data processing agreement has been concluded with Strato.
  • Laposta: we use Laposta to generate our newsletters. Laposta is based in the Netherlands. A data processing agreement has been concluded with Laposta.

Advertisers

Docacces does not use advertisers. Should we ever do so in the future, a data processing agreement will be concluded with each advertiser in order to protect your data.

Viewing, modifying or deleting data

You have the right to view, correct or delete your personal data. In addition, you have the right to withdraw any consent you have given for the data processing, or to object to the processing of your personal data by Docacces, and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or to another organisation designated by you.

You can send a request for viewing, correction, deletion or transfer of your personal data, or a request to withdraw your consent or to object to the processing of your personal data, to avg@docacces.nl.

To be sure that the request for viewing was made by you, we ask you to include a copy of your identity document with the request. On this copy, black out your passport photo, the MRZ (machine readable zone, the strip with numbers at the bottom of the passport), your passport number and your Citizen Service Number (BSN). This is to protect your privacy. We will respond to your request as quickly as possible, but no later than within four weeks.

We would like to point out that you have the option to lodge a complaint with the national supervisory authority, the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

How Docacces secures personal data

We take the protection of your data seriously and take appropriate measures to counter misuse, loss, unauthorised access, unwanted disclosure and unauthorised modification. If you have the impression that your data is nevertheless not properly secured, or if there are indications of misuse, please contact us at avg@docacces.nl.

We have taken the following measures to secure your personal data:

  • Servers and devices of our employees are equipped with up-to-date security software, such as antivirus software and a firewall.
  • We only send your data via secure internet connections (TLS, formerly SSL). You can recognise this by the ‘https’ in the address bar and the padlock icon.
  • Access to personal data is secured with 2-factor authentication.
  • Access to personal data from mobile devices is restricted and actively monitored.
  • All Docacces employees who have access to personal data are trained in handling your data carefully.

Cookies, or comparable techniques, that Docacces uses

A cookie is a small text file that is stored in the browser of your computer, tablet or smartphone on the first visit to this website. We use 2 types of cookies.

First, the necessary cookies with a purely technical function. These ensure that the website works properly. In addition, there are statistics cookies, which collect anonymised data about the use of our website and help us optimise the site.